Client Engagement is the new CRM
In today's fiercely competitive legal landscape, business development teams need more than just a CRM to stay ahead. They need a cutting-edge solution that lawyers, marketing, and business development alike, embrace and love to use. That's where Client Engagement comes in – the next-generation CRM crafted specifically for law firms.
Client Engagement takes CRM to a new level, offering a comprehensive busienss development platform tailored to the unique needs of your firm.
Drive revenue and growth
Client Engagement is designed to boost efficiency and skyrocket revenue. Providing a consistent client experience and sales cycle, our solution equips business development teams with the tools they need to drive growth and stay ahead of the competition.
Harness the power of better data
Make data-driven decisions with confidence, thanks to our improved data management and quality. Client Engagement offers a single source of truth, ensuring everyone works with reliable data to gain accurate insights and analytics for strategic decision-making.
Deepen your client relationships
Discover what truly matters to your clients and business development pursuits with our 360-degree client view. Analyze sentiment, gauge engagement with campaigns, and identify referral channels to prioritize relationships at risk and deliver exceptional value.
“ Client Engagement will facilitate our ability to protect and grow existing clients and sectors, for example presenting real time financial information, client insights and fully integrated with all our marketing systems, helping our multi-disciplinary legal team further understand and develop their prospects, their clients, and their markets.”
“What Peppermint Client Engagement brings to the table is an engaging suite of tools that are transformational to the business development and marketing function. It will underpin our ability to most effectively understand, communicate with, and add value to our relationships with current and new clients”
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Peppermint holds five internationally recognised security and governance accreditations
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Peppermint is trusted by 23 UK & US Top 200 ranked firms - 6 are in the Global 200
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We have successfully got business development teams up and running with Client Engagement in as little as six weeks
Working with Peppermint
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We’ve never had a law firm replace CX365 Client Engagement with another CRM solution
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Over 20 law firm leaders have provided public references for Client Engagement in their firm
Bring lawyers into your business development world
Client Engagement meets you lawyers where they work, on Teams, Mobile, and inside Outlook. By integrating natively, Client Engagement funnels updates to client records, activities and key accounts - without making lawyers feel like they’re ‘doing’ CRM at all - bringing them into your business development world.
We call this CRM by stealth.
Built by us, continuously innovated by you
Every law firm is different, and we understand that. That's why we provide a powerful, out-of-the-box solution, along with expert services to tailor Client Engagement to your firm's specific needs.
Plus, by being built on the Microsoft Power Platform, our solution empowers your team to craft their unique CRM story by leveraging a global community of Microsoft users and our Client Engagement training library.
Request a free demo and consultation
Ready to find out why law firms are saying Client Engagement is the new CRM? Use this form to request a demo or contact our team.