Privacy policy
Peppermint Technology Limited customer privacy notice
Peppermint Technology is committed to ensuring the privacy of all our users. This privacy notice, along with our Terms of Use, sets out the basis how any personal information Peppermint may collect about you on the UK Website (“www.pepperminttechnology.co.uk”) and the US Website (“www.pepperminttechnology.com”), and what to expect Peppermint Technology to do with your personal information.
All information is collected and processed in accordance with The Privacy and Electronic Communications (EC Directive) Regulations 2003, the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
If you have any questions or concerns, please contact us by any of the methods below:
Email:
info@pepperminttechnology.co.uk
Post:
FAO Privacy Officer, Peppermint Technology Ltd, Oaktree House, 2 Phoenix Place, Phoenix Park, Nottingham, United Kingdom NG8 6BA.
COOKIES
A cookie is a small text file that is sent to your computer via your web browser when you visit a website. The Website will occasionally use cookies to collate data in a non-malicious and anonymous way using services like Google Analytics. This helps us provide you with the best possible service.
By visiting the Website, you are accepting the terms of use in relation to this. However, we will not use the data collated by the cookie in a way which would enable you to be identified.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the placement of cookies. Refusing cookies may mean that you may be unable to access certain parts of the Peppermint Technology Website.
WHAT INFORMATION WE COLLECT, USE, AND WHY.
Provided that you have explicitly opted in, and given your consent, Peppermint Technology may use the information you give us for the following:
Peppermint Technology collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Account information
Website user information (including user journeys and cookie tracking)
Information relating to compliments or complaints
Peppermint Technology collect or use the following information for the operation of customer accounts and guarantees:
Names and contact details
Addresses
Account information, including registration details
Information used for security purposes
Peppermint Technology collect or use the following information for service updates or marketing purposes:
Names and contact details
Addresses
Marketing preferences
Location data
Records of consent, where appropriate
JOB APPLICANTS
If you are looking for a role to join Peppermint’s team, you can access the applicable Privacy Policy for job applicants which outlines in detail how Peppermint collect or use your information for recruitment purposes.
LAWFUL BASES
Our lawful bases for collecting or using personal information to provide services and goods are:
Contract
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Contract
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent
Our lawful bases for collecting or using personal information for recruitment purposes are:
Consent
Where we get personal information from
People directly
HOW LONG PEPPERMINT KEEPS INFORMATION
Peppermint Technology will retain any personal data you provide us for a period of 1 year and thereafter will review whether we should continue to hold the data on an annual basis.
If we conclude that we no longer need to hold the data at any time, we will securely and permanently delete the data from our records.
YOUR DATA PROTECTION RIGHTS
Peppermint Technology may, from time to time, send you information about our products and services which may be of interest to you by email, post or telephone.
You may at any time ‘opt out’ of our marketing services, by emailing us at: info@pepperminttechnology.co.uk.
Peppermint Technology will not share your information with third parties, and we will not transfer your information outside of the United Kingdom.
Peppermint Technology endeavor to keep the information we hold about you up to date and accurate. If at any time you believe that such information may be out of date or inaccurate, please contact us.
No automated decision making will be undertaken with your data.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, Peppermint Technology have one calendar month to respond to you.
To make a data protection rights request, please contact Peppermint Technology using the contact details at the top of this privacy notice.
HOW TO COMPLAIN
If you have any concerns about Peppermint Technology’s use of your personal data, you can make a complaint to Peppermint Technology using the contact details at the top of this privacy notice.
If you remain unhappy with how Peppermint Technology have used your data after raising a complaint with us, you can also complain to the ICO:
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
PRIVACY POLICY LAST UPDATED
7 May 2024
Peppermint Technology will publish any changes to this privacy policy notice on this Website.
This policy covers the Peppermint Technology Websites at:
www.pepperminttechnology.co.uk, and
www.pepperminttechnology.com
Peppermint Technology are not responsible for the data policies or procedures or content of any linked websites and recommend that you check the privacy and security policies of each website you visit.