In this exclusive interview, we sit down with Emma France, Product Manager, and Mike Walker, CTO, to discuss the journey and features of Enterprise Relationship Management (ERM) and Peppermint’s AI roadmap.

Chief Technology Officer, Mike Walker, attended the Microsoft Ignite Conference that was recently held in Seattle. Take a moment to read about his experience and takeaways from the AI immersive event.

Matt O’Callaghan, chief client officer at Peppermint North America, articulates what modern CRM should look like in the legal industry. Understanding the need for technology can revolutionize how your firm functions. Learn how to recognize common signals to upgrade CRM, and what your new solution should deliver.

This article focuses on some of the business development features of Client Engagement, our modern, Microsoft-based CRM solution built exclusively for law firms. We will specifically explore four key aspects of Client Engagement, shedding light on how each aspect contributes to successful business development endeavors.

In the ever-evolving world of law firm business development, it's crucial for us to stay ahead of the curve and explore innovative strategies and technologies. While attending the recent LSSO RainDance 2023 conference in Chicago, I picked up on an interesting perspective.

In today's fast-paced legal landscape, staying ahead of the competition requires a proactive approach to client engagement and optimized management of the new client lifecycle. Peppermint Client Engagement is the cutting-edge, Microsoft-based marketing and business development suite designed specifically for law firms like yours. We deliver a comprehensive solution that empowers your firm with the tools and capabilities necessary to thrive in this digital era. 

In this article, we will discuss three primary reasons why marketing leaders are adopting Peppermint Client Engagement to transform their marketing efforts.

Bob Beach, President of Peppermint Technology recently featured on the Reinventing Professionals podcast to discuss how interest in legal technology has changed over the past few years.

Peppermint are at ILTACON!

We caught up with our Product Manager, Emma France, who tells us all about her experience at ILTACON 2022 so far.

Our final story for International Women’s Day is from Jacky Ellis, Peppermint’s Senior Implementation Consultant.

Jo is an experienced Quality Management professional who has worked within Health, Biotech Engineering, Pharmaceuticals and the Technology sector. Jo holds two undergraduate degrees in Biology and Psychotherapy.

Lisa is a Fellow of the Chartered Institute of Management Accountants (CIMA) with 25+ years’ experience in strategic finance, leadership and programme management roles across a variety of sectors including logistics, FMCG and of course,

Originally published in Briefing Magazine. Tony Cox, chief sales officer at Peppermint Technology, outlines what firms need from technology to enhance flexibility and productivity in the new reality of dispersed working.

The Peppermint team is growing, and we would like to introduce some the team members that keep our business and projects moving, both in customer-facing roles and behind the scenes.

Matt O’Callaghan spent 14 years working at Microsoft where he headed-up the legal services team before joining Peppermint. Here, he explains why he made the move and his ambitions for the company for the future.

Originally published in Briefing Magazine. James Macrae, director of professional services at Peppermint, reflects on lessons he learned needing to kickstart a recent strategic IT project remotely.

Tony: I’m three years in now at Peppermint, and the changes you are seeing are sustainable. […] We’ve come out of 2020 with a strong pipeline, in fact, it’s even stronger than what we’ve seen last year.”

Originally published in Briefing Magazine. Mike Walker, chief technology officer, Peppermint Technology, says differentiating the delivery of their data can help law firms form longer-lasting client relationships

After over 20 years leading IT departments in law firms, David Griffiths recently made the move to join Peppermint Technology on their mission to support business transformation within the legal sector. Georgina Fradley, Head of Marketing at Peppermint, recently sat down with David to ask him why he felt it was the right time to make the transition.

Unless you have been stranded on a desert island for the past 18 months you cannot have failed to read/hear about the General Data Protection Regulation (GDPR) which comes into force on Friday 25th May 2018. It’s certainly the ‘hot topic’ – the subject is broached at pretty much every client meeting I have and I expect to be talking/reading about it even more in the next 2 months.