Drive prospect engagement, increase client retention, and deliver meaningful, impactful campaigns 💪
“What Peppermint Client Engagement brings to the table is an engaging suite of tools that are transformational to the business development and marketing function. It will underpin our ability to most effectively understand, communicate with, and add value to our relationships with current and new clients”
Set the standard for consistency
Set the standard for consistency and take your marketing efforts to the next level with Client Engagement. Our solution provides your team with a single source of truth for contact data, pitches and RFPs, and marketing engagement. With our flexible, low-code platform, you can set standardized processes and create a consistent client and prospect engagement experience that will set you apart from the competition.
Deliver impactful campaigns
Leverage the power of up-to-date data in Client Engagement to deliver impactful campaigns with minimal data entry. Dynamic marketing lists can be easily created based on set conditions for contacts, prospects, or clients. Plus, our native integrations with most marketing automation solutions unleash a range of added features for event management, campaign management, and email design. Deliver powerful campaigns that will engage your audience and drive results.
Boost productivity and accelerate work
Client Engagement is more than just a marketing tool - it's a productivity powerhouse. Our who-knows-who feature and native LinkedIn integration allow you to quickly and easily identify the best people to provide insight on a client when crafting press statements. Client Engagement, boosts productivity, giving you more time to focus on what really matters.
This is CRM by stealth
Client Engagement meets you where you love to work most, on Teams, Mobile or inside Outlook. By integrating with the tools you use every day Client Engagement funnels updates to client records, activities and key accounts - without feeling like you’re ‘doing’ CRM at all.
Client Engagement makes it easy for lawyers to collaborate with marketing teams on campaigns, events, pitches and RFP responses, and annual planning.
Built by us, crafted by you.
We customize our Client Engagement solution to fit your law firm's unique marketing department. Instead of trying to force a one-size-fits-all CRM solution, we adapt to your team's specific needs, terminology, and processes. You have the freedom to write your own CRM story, and we support your team's use of preferred eMarketing and relationship intelligence tools, such as ClickDimensions, Vuture, or Concep, without requiring you to switch to a new system.
Our customers have reported
14%
Less bounces on email communications
55%
Rise in email marketing open rates
70%
Reduction in unsubscribes in email marketing
26%
Increase in email marketing click rates
“Our clients are at the heart of everything we do. We were seeking a new CRM solution that would help us think ahead, anticipate business trends, and plan for challenges as we work alongside our clients. Peppermint Client Engagement and Client Sense are ideally placed to equip us with the data we need to make decisions that help us meet those strategic objectives.”
Slice and dice reports
Marketing leaders often struggle with time-consuming tasks like creating campaign reports and defining the source of business. This challenge is compounded by the use of disparate systems across teams.
With Client Engagement, you can track new business from the first touch point to close in just a few clicks. You can assign budgets and track actual spend, and even connect with time and billing systems to visualize ROI at a glance. And for a beautifully designed chart, turn your favorite Client Engagement views into Power BI dashboards.
“Shakespeare Martineau prides itself as a forward-thinking law firm. By partnering with Peppermint and Introhive, as well as investing in Microsoft Dynamics 365 for Marketing, we now have an unrivaled powerhouse of a business development and marketing technology suite”
Request a free demo and consultation
Ready to find out why law firms are saying Client Engagement is the new CRM? Use this form to request a demo or contact our team.
Integrating with your favourite legal marketing solutions including:
